Throughout my sharing of the COMPLETE SUPPORT acronym, my consistent purpose has been to call out those who claim to serve aging populations (in healthcare, legal, insurance, financial, automobile, real estate, funeral and other realms) but are nowhere to be found when you desperately need them.Read More
Here we are… We have shared a series of weeks defining the COMPLETE SUPPORT to which you are entitled from government, institutions and agencies as a caregiver to aging parents or relatives, a significant other, friends, neighbors or even colleagues. Today’s post summarizes the elements of this important acronym for your ongoing reference.Read More
How about we next travel from Respect to Truth as we complete the SUPPORT acronym outlining what every caregiver deserves? Let’s change that to demand! That is, from facilities, agencies and organizations who purport to stand for aging populations but are nowhere to be found when you need them most.Read More
Which comes first? Respect or respect? Are you as perplexed by this odd question as participants of my leadership development, performance coaching and communication skills programs have been in corporate Canada for over 30 years? If so, good!Read More
As spiritual teacher and former clinical psychologist, Ram Daas, says in his book by the same title: “Be here now.”
Easier said than done for caregivers and care providers alike! Each face so many competing daily priorities, it’s challenging (to say the least) to remain focused on everything that needs to get done. Still, there are some distinct things that service providers can do to ease stress for all concerned.Read More
Have you ever experienced this type of interaction in a store?
Employees are more interested in talking endlessly with their colleagues (to use the term loosely) rather than serving you. If you actually dare try to gain their attention, you get either annoyance in the form of rolled eyeballs or passive-aggressive resistance/avoidance. You are an inconvenient interruption. They can’t wait to get rid of you so they can go back to what’s ‘really’ important – like spending their shift gabbing on the phone with friends.Read More
Raise your hand if you are employed in this kind of workplace… The senior leadership team has just spent days at a lavish multi-day retreat. Upon their triumphant return, the latest ‘change management’ brainchild is announced with fanfare. The glowing initiative lands with a thud amongst employees who grudgingly kept the home fires burning in the exalted ones’ absence.Read More
Here we are into the second half of the COMPLETE SUPPORT Manifesto for Caregivers. Under the COMPLETE acronym, we’ve so far tackled: Caring; Openness; Maturity; Partnership; Loyalty; Excellence; Tribe; and Exacting.
Under the SUPPORT banner, we’re now forging into: Sustainability; Uncompromising (standards); Professionalism; Presence; Organized; Respect; and Truth. Today, we start with Sustainability – which refers to staying the course and following through for the long haul.Read More
Interestingly, this post is being written on Labor Day. Historically, the first Monday in September is a creation of the labor movement devoted to the strong social and economic achievements of American (and international) workers.
Toward that end,Read More
“If a man is called to be a street sweeper, he should sweep streets even as a Michelangelo painted, or Beethoven composed music or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say: ‘Here lived a great street sweeper who did his job well’.”
Who do you think said this? If you guessedRead More
